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  CASE STUDIES
   
  Case Study 1: Long Distance Savings

3 sales representatives each spending $300 per month on their cellular phone (long distance calls)


Located in Montreal, the company has 18 employees, of which 3 are sales representatives that travel across Canada. They use their cellular phones to place long distance calls to their customers nationwide as well as to their Montreal office. Prior to joining ColbaNet, each sales representative spent about $300 per month on long distance calls, totalling $900 per month for all three ($10800 per year).


The growing company needed a low-cost solution to save on its long distance cellular expenses. ColbaNet offered the company a complete business solution with the hosted IP PBX system for the office. This system allows the sales representatives to place long distance calls from their cellular phones through their office VoIP system by using a NIP at only 2,9 cents per minute across North America (DISA function). They also benefit from ColbaNet’s competitive international long distance rates for their internal usage.


SAVINGS:

  • $600 per month or $7200 per year (savings on long distance expenses)

  • $3600 per year: New yearly bill in comparison to the traditional cellular plan ($10800 – $7200 = $3600 per year for the same usage.)

Hosted IP PBX Cost: $30 per month ($360 per year)

With ColbaNet’s VoIP solution, the company was able to reduce its communication costs on long distance cellular calls by 80%. Now, each mobile employee easily saves more than $200 per month on long distance fees.




Case Study 2: Virtual Business (never at the office).

Four friends own a small business and each person works from home, having only a cellular phone for calls. There is no physical office location.


To meet the customer’s telecommunication needs, ColbaNet offered a hosted phone system that allows the business with four home offices to now sound like a large company.


This solution optimized the team’s work force, cutting their cellular and long distance expenses. Now, the customers don’t know that the company’s employees work from different locations. ColbaNet’s VoIP phone system has centralized interactive voice response that allows the customers to easily reach the employee they wish to speak with. The company’s employees can place and transfer calls to each other. They can travel and still call each other as if they are in the same office. The calls between them are local even if they are thousands of kilometers apart. When the company’s employees call their customers, the caller ID shows the company’s phone number making it look like they are at the same office.


The expansion of ColbaNet’s system is simple and less expensive than the traditional telephone system. The web interface allows the company to control its PBX configuration: extensions, call forward, and other options.


SAVINGS:

  • $400 per month or $4800 per year (savings on long distance expenses)

  • $200 per month or $2400 per year (savings on cellular expenses; switch to the lower cost cellular plan)

  • $75 per month or $900 per year (savings on 4 VoIP lines that replaced traditional phone lines)

Hosted IP PBX Cost: $30 per month ($360 per year)

ColbaNet met the customer’s telecommunication needs and successfully optimized their work process.




Case Study 3: Multi Locations (Montreal, Toronto, Quebec)

An insurance broker with three offices and ten employees was looking for a telephone system that could grow with the business but that would not cost huge sums of money.


ColbaNet offered the insurance broker a hosted phone system that met its operational goals and price point. This robust and feature rich Internet-based VoIP system allowed the broker to cut down on its telecommunication expenses and to optimize its work force.


The company was provisioned with ColbaNet’s VoIP phone system that connects the offices to one another with a centralized interactive voice response (IVR). Navigating the IVR menu easily allows the customers to reach the employee they wish to speak with. A receptionist may quickly transfer the calls to the employee at any of the company’s offices. The company now benefits from ColbaNet’s competitive long distance rates. As a result, long distance calls between offices were eliminated and the company saved $300 per month.


With ColbaNet’s VoIP system, the broker’s employees can easily place and transfer calls to each other even if they are in different office locations. They can work worldwide (i.e. business travel) or benefit from working from home as if they were at the office. The calls between them are local even if they are thousands of kilometers apart.


If a new employee joins the company, the expansion of ColbaNet’s system is easy and less expensive than the traditional telephone system. The web Interface allows the company to control its PBX configuration: extensions, call forward, and other options.


ColbaNet’s solution allows for real-time queue monitoring and historical analysis. The web interface provides the company with full dashboard monitoring capacity of incoming and outgoing calls, the longest calls, the most expensive long distance calls, etc.


SAVINGS:


  • $300 per month or $3600 per year (savings on long distance expenses)

  • $25000 per year (one receptionist position was eliminated)

  • $75 per month or $900 per year (savings on 3 VoIP lines that replaced traditional phone lines)


Hosted IP PBX Cost: $30 per month ($360 per year)

ColbaNet met the customer’s telecommunication needs and the solution allowed the company to save by switching their traditional telephone system to voice over Internet.